Continual service improvement manager : careers in IT service management / David Whapples.

By: Material type: TextTextSeries: BCS Guides to IT RolesPublisher: Wiltshire, England : BCS, 2015Copyright date: ©2015Description: 1 online resource (130 pages) : illustrations, tablesContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781780172255 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Continual service improvement manager : careers in IT service management.DDC classification:
  • 004.068 23
LOC classification:
  • HD30.2 .W437 2015eb
Online resources:
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Includes bibliographical references and index.

Description based on online resource; title from PDF title page (ebrary, viewed March 9, 2015).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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