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1.
Service marketing : people, technology, strategy / Christopher Lovelock. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, c2011
Availability: Not available: Athi-River Campus: Lost (1).

2.
Services marketing : people, technology, strategy / Christopher Lovelock. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, 2011
Availability: Items available for loan: Athi-River Campus (1)Call number: HF5415.13.L68 2011. Nairobi Campus (2)Call number: HF5415.13.L68 2011, ... Not available: Athi-River Campus: In transit (1).

3.
Service marketing : people, technology, strategy / Christopher Lovelock. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, c2011
Availability: Items available for loan: Athi-River Campus (25)Call number: TBL HF5415.13.L5883, ... Mombasa Campus (10)Call number: TBL HF5415.13.L5883, ... Nairobi Campus (26)Call number: TBL HF5415.13.L5883, ...

4.
Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by Series: International Journal of Service Industry Management ; v.17, no. 2
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2006
Availability: No items available.

5.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, 2016
Availability: Items available for loan: Nairobi Campus (4)Call number: OS HF5415.13.W57 2016, ... Not available: Nairobi Campus: In transit (1).

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