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	1.	Designing mobile service systems [electronic resource] / Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok ... [et al.]. by Kar, Els van de Verbraeck, Alexander ebrary, Inc Series: Research in design series ; v. 2. Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam : IOS Press, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	2.	Service desk and incident manager : careers in IT service management / Peter Wheatcroft. by Wheatcroft, Peter [author.] Series: BCS Guides to IT Roles Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Wiltshire, England : BCS The Chartered Institute for IT, 2014Copyright date: ©2014 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	3.	A service engineering method for knowledge-intense person-oriented services / Philipp Menschner. by Menschner, Philipp [author.] Series: Research on IT/Service/Innovation/Collaboration ; Volume 4 Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Kassel, Germany : kassel university press, 2015Copyright date: 2015 Online resources: Click to View Availability: No items available. Save to lists Add to cart (remove)