Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation / Angelo Esposito, Timothy Rogers.

By: Contributor(s): Material type: TextTextPublisher: Ely, Cambridgeshire : IT Governance Publishing, 2013Description: 1 online resource (255 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781849284578 (ebook)
Subject(s): Genre/Form: DDC classification:
  • 658.05 23
LOC classification:
  • HD30.2 .E87 2013eb
Online resources:
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Includes bibliographical references.

Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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