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	1.	Going live [electronic resource] : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan. by Coffman, Steve ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	2.	Fundamentals of reference [electronic resource] Carolyn M. Mulac. by Mulac, Carolyn ebrary, Inc Series: ALA fundamentals series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, Ill. : American Library Association, c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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