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1.
Services marketing : People, technology, strategy / by Christopher Lovelock. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : Prentice Hall, c2004
Availability: Items available for loan: Athi-River Campus (6)Call number: OS HF5412.122.L68 2004, ... Nairobi Campus (1)Call number: OS HF5412.122.L68 2004. Not available: Nairobi Campus: In transit (1). Nairobi Campus: Lost (1). Nairobi Campus: Withdrawn (1).

2.
Services marketing : People, technology, strategy / by Christopher Lovelock. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : Pearson, c2007
Availability: Items available for loan: Athi-River Campus (2)Call number: OS HF5412.122.L68 2007, ...

3.
Services marketing : people, technology, strategy / Christopher Lovelock. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, 2011
Availability: Items available for loan: Athi-River Campus (1)Call number: HF5415.13.L68 2011. Nairobi Campus (2)Call number: HF5415.13.L68 2011, ... Not available: Athi-River Campus: In transit (1).

4.
Dynamic practice development [electronic resource] : selling skills and techniques for the professions / Kim Tasso. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: London : Thorogood, c2003
Availability: No items available.

5.
The professional services firm bible [electronic resource] / John Baschab, Jon Piot. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley & Sons, c2005
Availability: No items available.

6.
The million dollar private practice [electronic resource] : using your expertise to build a practice that makes a difference / David Steele. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley & Sons, c2012
Availability: No items available.

7.
Effective client management in professional services : how to build successful client relationships / Jack Berkovi. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Surrey, England ; Burlington, Vermont : Gower Publishing Limited : Gower Publishing Company, 2014Copyright date: ©2014
Availability: No items available.

8.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, 2016
Availability: Items available for loan: Nairobi Campus (4)Call number: OS HF5415.13.W57 2016, ... Not available: Nairobi Campus: In transit (1).

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