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	1.	The relevance of outsourcing call center services in the telecommunication industry : a study of Celtel and Safaricom / Jesse Wagora. by Wagora, Jesse Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Daystar University post graduate program, c2008 Availability: Items available for loan: Nairobi Campus (1)Call number: THES HE2368.W34 2008. Place hold Save to lists Add to cart (remove)
	2.	S-BPM in the Wild [electronic resource] : Practical Value Creation / edited by Albert Fleischmann, Werner Schmidt, Christian Stary. by Fleischmann, Albert [editor.] Schmidt, Werner [editor.] Stary, Christian [editor.] SpringerLink (Online service) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2015 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)
	3.	S-BPM in the Production Industry [electronic resource] : A Stakeholder Approach / edited by Matthias Neubauer, Christian Stary. by Neubauer, Matthias [editor.] Stary, Christian [editor.] SpringerLink (Online service) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2017 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)
	4.	S-BPM Illustrated [electronic resource] : A Storybook about Business Process Modeling and Execution / by Albert Fleischmann, Stefan Raß, Robert Singer. by Fleischmann, Albert [author.] Raß, Stefan [author.] Singer, Robert [author.] SpringerLink (Online service) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)
	5.	Corporate Data Quality [electronic resource] : Voraussetzung erfolgreicher Geschäftsmodelle / von Boris Otto, Hubert Österle. by Otto, Boris [author.] Österle, Hubert [author.] SpringerLink (Online service) Edition: 1. Aufl. 2016. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer Gabler, 2016 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)
	6.	Mapping workflows and managing knowledge [electronic resource] : capturing formal and tacit knowledge to improve performance / John L. Kmetz. by Kmetz, John L Series: 2012 digital library \| Operations and supply chain management collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	7.	Agile project management for business transformation success / Paul Paquette and Milan Frankl. by Paquette, Paul [author.] Frankl, Milan [author.] Series: Portfolio and project management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)