Results of search for 'su:"loyalty"'

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	1.	Eliminate customer turnoffs / Paul R. Timm [videorecording] Vol I. by Timm, Paul R Series: Winning customer Loyalty Material type: Computer file; Format: electronic Publication details: Illonois, Chicago : Jack Wilson and Associates, Availability: Items available for reference: Athi-River Campus: Not for loan (2)Call number: HF5415.525 .T56 , ... Mombasa Campus: Not for loan (1)Call number: HF5415.525 .T56 . Nairobi Campus: Not for loan (2)Call number: HF5415.525 .T56 , ... Save to lists Add to cart (remove)
	2.	Exceed customer expectations / Paul R. Timm [videorecording] Vol II. by Timm, Paul R Series: Winning customer Loyalty Material type: Computer file; Format: electronic Publication details: Illonois, Chicago : Jack Wilson and Associates, Availability: Items available for reference: Athi-River Campus: Not for loan (2)Call number: HF5415.525 .T56, ... Mombasa Campus: Not for loan (1)Call number: HF5415.525 .T56. Nairobi Campus: Not for loan (2)Call number: HF5415.525 .T56, ... Save to lists Add to cart (remove)
	3.	Managing conflict at work : the art of communication / Jim Murphy [videorecording] by Murphy, Jim Series: Business skills express series Material type: Computer file; Format: electronic Publication details: Illonois, Chicago : Jack Wilson and Associates, c1994 Availability: Items available for reference: Athi-River Campus: Not for loan (2)Call number: HD42 .M88 , ... Mombasa Campus: Not for loan (1)Call number: HD42 .M88 . Nairobi Campus: Not for loan (2)Call number: HD42 .M88 , ... Save to lists Add to cart (remove)
	4.	Effective teamwork / Michael D. Maggin [videorecording] by Maginn, Michael D Series: Business skills express series Material type: Computer file; Format: electronic Publication details: Illonois, Chicago : Jack Wilson and Associates, c1996 Availability: Items available for reference: Athi-River Campus: Not for loan (2)Call number: HD66 .M35, ... Mombasa Campus: Not for loan (1)Call number: HD66 .M35. Nairobi Campus: Not for loan (2)Call number: HD66 .M35, ... Save to lists Add to cart (remove)
	5.	Customer winback [electronic resource] : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. by Griffin, Jill Lowenstein, Michael W, 1942- ebrary, Inc Series: Jossey-Bass business & management series Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	6.	Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher. by Butscher, Stephan A Butscher, Stephan A. Customer clubs and loyalty programmes ebrary, Inc Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, England ; Burlington, VT : Gower, c2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	7.	The art of winning commitment [electronic resource] : 10 ways leaders can engage minds, hearts, and spirits / Dick Richards. by Richards, Dick, 1943- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2004 Other title: 10 ways leaders can engage minds, hearts, and spirits Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	8.	Beyond the brand [electronic resource] : why engaging the right customers is essential to winning in business / John Winsor. by Winsor, John, 1959- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : Dearborn Trade Pub., 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	9.	Researching customer satisfaction & loyalty [electronic resource] : how to find out what people really think / Paul Szwarc. by Szwarc, Paul ebrary, Inc Series: Market research in practice series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Kogan Page, 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	10.	Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	11.	Brand management for international hotels [electronic resource] / Maria Patricia. by Patricia, Maria ebrary, Inc Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chandni Chowk, Delhi : Global Media, 2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	12.	Digital engagement [electronic resource] : internet marketing that captures customers and builds intense brand loyalty / Leland Harden and Bob Heyman. by Harden, Leland Heyman, Bob, 1948- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	13.	What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008 Other title: To providing a world-class customer experience Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	14.	The frontier of loyalty [electronic resource] : political exiles in the age of the nation-state / Yossi Shain ; with a new preface. by Shain, Yossi, 1956- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Ann Arbor : University of Michigan Press, c2005 Dissertation note: Originally presented as the author's thesis (Ph. D.)--Yale. Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	15.	Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo Solomon, Micah ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	16.	The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph. by Joseph, Jim, 1963- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	17.	Brand imitation [electronic resource] / S.S. Kaptan, Sanjay Pandey. by Kaptan, S. S Pandey, Sanjay ebrary, Inc Edition: Rev. ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	18.	How to win friends and influence profits [electronic resource] : the art of winning more business from your clients / David Kean and Chris Cowpe. by Kean, David Cowpe, Chris ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Cyan, 2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	19.	Loyal subjects [electronic resource] : bonds of nation, race, and allegiance in nineteenth-century America / Elizabeth Duquette. by Duquette, Elizabeth, 1963- ebrary, Inc American Literatures Initiative Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New Brunswick, N.J. : Rutgers University Press, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	20.	Brand real [electronic resource] : how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent. by Vincent, Laurence ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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Your search returned 39 results.