000			01226nam a2200337Ia 4500
001			0000112722
005			20171002055934.0
006			m u
007			cr cn|||||||||
008			960723s1996 enka sb 001 0 eng d
020			_z9781853963131
020			_z1853963135 (pbk.)
035			_a(CaPaEBR)ebr10326950
035			_a(OCoLC)464618628
040			_aCaPaEBR _cCaPaEBR
050	1	4	_aHF5415 _b.R455 1996eb
245	0	0	_aRelationship marketing _h[electronic resource] : _btheory and practice / _cedited by Francis Buttle.
260			_aLondon : _bPaul Chapman, _cc1996.
300			_axii, 202 p. : _bill.
504			_aIncludes bibliographical references and index.
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
650		0	_aMarketing.
650		0	_aCustomer relations.
650		0	_aCustomer services.
650		0	_aQuality control.
655		7	_aElectronic books. _2local
700	1		_aButtle, Francis.
710	2		_aebrary, Inc.
856	4	0	_uhttp://site.ebrary.com/lib/daystar/Doc?id=10326950 _zAn electronic book accessible through the World Wide Web; click to view
908			_a170314
942	0	0	_cEB
999			_c101872 _d101872