000 01467nam a2200349 a 4500
001 0000171341
005 20171002063637.0
006 m o u
007 cr cn|||||||||
008 130329s2013 njua s 001 0 eng d
010 _z 2013008506
020 _z9781118566121 (cloth)
020 _z9781118652978 (e-book)
035 _a(CaPaEBR)ebr10728379
035 _a(OCoLC)835118553
040 _aCaPaEBR
_cCaPaEBR
050 1 4 _aHF5415.32
_b.H637 2013eb
082 0 4 _a658.8/342
_223
100 1 _aHoltzclaw, Eric,
_d1973-
245 1 0 _aLaddering
_h[electronic resource] :
_bunlocking the potential of consumer behavior /
_cEric V. Holtzclaw ; [illustrations by Kaitlyn Holtzclaw].
260 _aHoboken, N.J. :
_bJohn Wiley & Sons, Inc.,
_c2013.
300 _axvi, 208 p. :
_bill.
500 _aIncludes index.
505 0 _aHistory -- The need for laddering : BellSouth case study: but would you? -- Laddering defined : cruise line case study -- The steps to laddering : the social TV case study.
533 _aElectronic reproduction.
_bPalo Alto, Calif. :
_cebrary,
_d2013.
_nAvailable via World Wide Web.
_nAccess may be limited to ebrary affiliated libraries.
650 0 _aConsumer behavior.
655 7 _aElectronic books.
_2local
700 1 _aHoltzclaw, Kaitlyn.
710 2 _aebrary, Inc.
856 4 0 _uhttp://site.ebrary.com/lib/daystar/Doc?id=10728379
_zAn electronic book accessible through the World Wide Web; click to view
908 _a170314
942 0 0 _cEB
999 _c160483
_d160483