000			01810nam a2200409 i 4500
001			0000174524
005			20171002063856.0
006			m o d
007			cr cn|||||||||
008			130705s2013 njuad o 001 0 eng|d
020			_z9781118779484 (cloth)
020			_a9781118779507 (e-book)
035			_a(CaPaEBR)ebr10767030
035			_a(OCoLC)858968211
040			_aCaPaEBR _beng _erda _epn _cCaPaEBR
050	1	4	_aHF5415.335 _b.F74 2014eb
082	0	4	_a658.8/72 _223
100	1		_aFreed, Larry.
245	1	0	_aInnovating analytics : _bword of mouth index--use the next generation of net promoter to increase sales and drive results / _cLarry Freed.
264		1	_aHoboken, New Jersey : _bJohn Wiley & Sons, Inc., _c[2013]
300			_a1 online resource (290 pages) : _billustrations
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
500			_aIncludes index.
588			_aDescription based on print version record.
590			_aElectronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650		0	_aConsumer satisfaction.
650		0	_aMarketing research _xStatistical methods.
650		0	_aWord-of-mouth advertising.
650		0	_aInternet marketing.
655		0	_aElectronic books.
776	0	8	_iPrint version: _aFreed, Larry. _tInnovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results. _dHoboken, New Jersey : John Wiley & Sons, Inc., [2013] _hv, 282 pages _z9781118779484 _w(DLC) 2013025416
797	2		_aebrary.
856	4	0	_uhttp://site.ebrary.com/lib/daystar/Doc?id=10767030 _zAn electronic book accessible through the World Wide Web; click to view
908			_a170314
942	0	0	_cEB
999			_c163665 _d163665