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008 121026t20132013ctua ob 001 0 eng|d
020 _z9781931332651 (hardcover)
020 _z9781931332583
020 _a9781931332682 (e-book)
035 _a(CaPaEBR)ebr10817868
035 _a(OCoLC)835993406
040 _aCaPaEBR
_beng
_erda
_epn
_cCaPaEBR
050 1 4 _aHF5548.8
_b.H39 2013eb
100 1 _aHawkins Mitchell, Vali.
245 1 4 _aThe cost of emotions in the workplace :
_bbottom line value of emotional continuity management /
_cby Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor.
264 1 _aBrookfield, CT :
_bRothstein Associates,
_c[2013]
264 4 _c©2013
300 _a1 online resource (298 pages) :
_billustrations
336 _atext
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
504 _aIncludes bibliographical references and index.
588 _aDescription based on print version record.
590 _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650 0 _aPsychology, Industrial.
650 0 _aPersonnel management.
650 0 _aEmotions.
655 0 _aElectronic books.
700 1 _aFry, Kristen Noakes.
776 0 8 _iPrint version:
_aHawkins Mitchell, Vali.
_tCost of emotions in the workplace : bottom line value of emotional continuity management.
_dBrookfield, CT : Rothstein Associates, [2013]
_hxviii, 278 pages
_z9781931332583
_w(DLC)17509297
797 2 _aebrary.
856 4 0 _uhttp://site.ebrary.com/lib/daystar/Doc?id=10817868
_zAn electronic book accessible through the World Wide Web; click to view
908 _a170314
942 0 0 _cEB
999 _c167318
_d167318