000			02004nam a2200433 i 4500
001			0000181164
005			20171002064553.0
006			m o d
007			cr cn|||||||||
008			131107t20142014nyu o 001 0 eng|d
020			_z9780814434017 (hardcover)
020			_z0814434010 (hardcover)
020			_a9780814434024 (e-book)
035			_a(CaPaEBR)ebr10843706
035			_a(OCoLC)871258284
040			_aCaPaEBR _beng _erda _epn _cCaPaEBR
050	1	4	_aHD62.17 _b.B47 2014eb
082	0	4	_a658 _223
100	1		_aBerman, Paula K., _eauthor.
245	1	0	_aSuccessful business process management : _bwhat you need to know to get results / _cPaula K. Berman.
264		1	_aNew York : _bAmerican Management Association, _c[2014]
264		4	_c©2014
300			_a1 online resource (283 pages)
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
500			_aIncludes index.
505	0		_apart one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
588			_aDescription based on print version record.
590			_aElectronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650		0	_aWorkflow _xManagement.
650		0	_aOrganizational effectiveness _xManagement.
650		0	_aIndustrial management.
655		0	_aElectronic books.
776	0	8	_iPrint version: _aBerman, Paula K. _tSuccessful business process management : what you need to know to get results. _dNew York : American Management Association, [2014] _hix, 268 pages _z9780814434017 _w(DLC)10843706
797	2		_aebrary.
856	4	0	_uhttp://site.ebrary.com/lib/daystar/Doc?id=10843706 _zAn electronic book accessible through the World Wide Web; click to view
908			_a170314
942	0	0	_cEB
999			_c170301 _d170301