| 000 | 01702nam a2200409 i 4500 | ||
|---|---|---|---|
| 001 | 0000184015 | ||
| 005 | 20171002064905.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 140719t20142014nju o 001 0 eng d | ||
| 020 | _z9781118930267 | ||
| 020 | _a9781118930281 (e-book) | ||
| 020 | _a9781118930298 (e-book) | ||
| 035 | _a(CaPaEBR)ebr10874721 | ||
| 035 | _a(OCoLC)880531464 | ||
| 040 |
_aCaPaEBR _beng _erda _epn _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5415.335 _b.T744 2014eb |
| 082 | 0 | 4 |
_a658.812 _223 |
| 100 | 1 |
_aTrefler, Alan, _eauthor. |
|
| 245 | 1 | 0 |
_aBuild for change : _brevolutionizing customer engagement through continuous digital innovation / _cAlan Trefler. |
| 264 | 1 |
_aHoboken, New Jersey : _bWiley, _c2014. |
|
| 264 | 4 | _c©2014 | |
| 300 | _a1 online resource (191 pages) | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 500 | _aIncludes index. | ||
| 588 | _aDescription based on online resource; title from PDF title page (ebrary, viewed July 16, 2014). | ||
| 590 | _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer services. | |
| 655 | 0 | _aElectronic books. | |
| 776 | 0 | 8 |
_iPrint version: _aTrefler, Alan. _tBuild for change : revolutionizing customer engagement through continuous digital innovation. _dHoboken, New Jersey : Wiley, c2014 _hxiii, 175 pages _z9781118930267 |
| 797 | 2 | _aebrary. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10874721 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c173150 _d173150 |
||