000 01715nam a2200397 i 4500
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006 m o d
007 cr cn|||||||||
008 140919t20152015nju ob 001 0 eng d
020 _z9781119002321
020 _a9781119004202 (e-book)
035 _a(CaPaEBR)ebr10929303
035 _a(OCoLC)886382545
040 _aCaPaEBR
_beng
_erda
_epn
_cCaPaEBR
050 1 4 _aHF5415.5
_b.M3834 2015eb
082 0 4 _a658.8/343
_223
100 1 _aMcKean, John,
_d1956-
_eauthor.
245 1 0 _aCustomer's new voice :
_bextreme relevancy and experience through volunteered customer information /
_cJohn McKean.
264 1 _aHoboken, New Jersey :
_bJohn Wiley & Sons, Incorporates,
_c2015.
264 4 _c©2015
300 _a1 online resource (346 pages)
336 _atext
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
504 _aIncludes bibliographical references and index.
588 _aDescription based on print version record.
590 _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650 0 _aCustomer relations.
650 0 _aConsumer behavior.
655 0 _aElectronic books.
776 0 8 _iPrint version:
_aMcKean, John, 1956-
_tCustomer's new voice : extreme relevancy and experience through volunteered customer information.
_dHoboken, New Jersey : John Wiley & Sons, Incorporated, c2015
_h321 pages
_z9781119002321
_w2014029363
797 2 _aebrary.
856 4 0 _uhttp://site.ebrary.com/lib/daystar/Doc?id=10929303
_zAn electronic book accessible through the World Wide Web; click to view
908 _a170314
942 0 0 _cEB
999 _c176557
_d176557