| 000 | 01574nam a2200409 i 4500 | ||
|---|---|---|---|
| 001 | 0000187795 | ||
| 005 | 20171002065321.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 140925t20142014njuao o 001 0 eng d | ||
| 020 | _z9781118943007 | ||
| 020 | _a9781118943014 (e-book) | ||
| 020 | _a9781118943021 (e-book) | ||
| 035 | _a(CaPaEBR)ebr10933620 | ||
| 035 | _a(OCoLC)890983837 | ||
| 040 |
_aCaPaEBR _beng _erda _epn _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5438.25 _b.S7647 2014eb |
| 082 | 0 | 4 |
_a658.8 _223 |
| 100 | 1 |
_aStratten, Scott, _eauthor. |
|
| 245 | 1 | 0 |
_aUnselling : _bthe new customer experience / _cScott Stratten. |
| 264 | 1 |
_aHoboken, New Jersey : _bWiley, _c2014. |
|
| 264 | 4 | _c©2014 | |
| 300 |
_a1 online resource (243 pages) : _billustrations, photographs |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 500 | _aIncludes index. | ||
| 588 | _aDescription based on print version record. | ||
| 590 | _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | _aSelling. | |
| 650 | 0 | _aCustomer relations. | |
| 655 | 0 | _aElectronic books. | |
| 776 | 0 | 8 |
_iPrint version: _aStratten, Scott. _tUnselling : the new customer experience. _dHoboken, New Jersey : Wiley, c2014 _hvi, 234 pages _z9781118943007 _w2014023092 |
| 797 | 2 | _aebrary. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10933620 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c176929 _d176929 |
||