| 000 | 01930nam a2200433 i 4500 | ||
|---|---|---|---|
| 001 | 0000194000 | ||
| 005 | 20171002070034.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 150615t20152015enka ob 000 0 eng d | ||
| 020 | _z9781785602368 | ||
| 020 | _a9781785602375 (e-book) | ||
| 035 | _a(CaPaEBR)ebr11059922 | ||
| 040 |
_aCaPaEBR _beng _erda _epn _cCaPaEBR |
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| 050 | 1 | 4 |
_aHD31 _b.C637 2015eb |
| 082 | 0 | 4 |
_a658 _223 |
| 245 | 0 | 0 |
_aCo-creating service experience / _cguest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos. |
| 264 | 1 |
_a[Bradford, West Yorkshire, England] : _bEmerald, _c[2015] |
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| 264 | 4 | _c©2015 | |
| 300 |
_a1 online resource (167 pages) : _billustrations, tables. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_acomputer _2rdamedia |
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| 338 |
_aonline resource _2rdacarrier |
||
| 490 | 0 |
_aJournal of Service Management, _x1757-5818 ; _vVolume 26 Number 2 |
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| 504 | _aIncludes bibliographical references. | ||
| 588 | _aDescription based on online resource; title from PDF cover (ebrary, viewed June 15, 2015). | ||
| 590 | _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | _aManagement. | |
| 650 | 0 |
_aService industries _xManagement _vPeriodicals. |
|
| 650 | 0 |
_aService industries _xManagement. |
|
| 655 | 0 | _aElectronic books. | |
| 700 | 1 |
_aJaakkola, Elina, _eeditor. |
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| 700 | 1 |
_aHelkkula, Anu, _eeditor. |
|
| 700 | 1 |
_aAarikka-Stenroos, Leena, _eeditor. |
|
| 776 | 0 | 8 |
_iPrint version: _tCo-creating service experience. _d[Bradford, West Yorkshire, England] : Emerald, c[2015] _happroximately 167 pages _kJournal of Service Management ; Volume 26 Number 2 _x1757-5818 _z9781785602368 |
| 797 | 2 | _aebrary. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=11059922 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c183133 _d183133 |
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