| 000 | 02388nam a2200457 i 4500 | ||
|---|---|---|---|
| 001 | 0000194378 | ||
| 005 | 20171002070100.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 150625t20152015ilua ob 001 0 eng d | ||
| 020 | _z9780838913123 | ||
| 020 | _z9780838913161 (PDF) | ||
| 020 | _z9780838913178 (ePub) | ||
| 020 | _z9780838913185 (Kindle) | ||
| 035 | _a(CaPaEBR)ebr11066807 | ||
| 040 |
_aCaPaEBR _beng _erda _epn _cCaPaEBR |
||
| 050 | 1 | 4 |
_aZ711 _b.V363 2015eb |
| 082 | 0 | 4 |
_a025.5 _223 |
| 100 | 1 |
_aVanDuinkerken, Wyoma, _eauthor. |
|
| 245 | 1 | 0 |
_aLeading libraries : _bhow to create a service culture / _cWyoma vanDuinkerken and Wendi Arant Kasper. |
| 264 | 1 |
_aChicago, [Illinois] : _bala editions, an imprint of the American Library Association, _c2015. |
|
| 264 | 4 | _c©2015 | |
| 300 |
_a1 online resource (186 pages) : _billustrations |
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| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aLeadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries. | |
| 588 | _aDescription based on print version record. | ||
| 590 | _aElectronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | _aPublic services (Libraries) | |
| 650 | 0 | _aLibrary personnel management. | |
| 650 | 0 | _aLeadership. | |
| 650 | 0 | _aCustomer relations. | |
| 655 | 0 | _aElectronic books. | |
| 700 | 1 |
_aKaspar, Wendi Arant, _eauthor. |
|
| 776 | 0 | 8 |
_iPrint version: _aVanDuinkerken, Wyoma. _tLeading libraries : how to create a service culture. _dChicago, [Illinois] : ala editions, an imprint of the American Library Association, c2015 _hxvii, 167 pages _z9780838913123 _w2014045790 |
| 797 | 2 | _aebrary. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=11066807 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c183511 _d183511 |
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