| 000 | nam a22 7a 4500 | ||
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| 999 |
_c190771 _d190771 |
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| 003 | KE-NaDUL | ||
| 005 | 20180518162423.0 | ||
| 008 | 180516b xxu||||| |||| 00| 0 eng d | ||
| 040 |
_aDUL _cDUL _djkimani |
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| 100 |
_aKahiu, Teresa N. _91375 |
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| 245 |
_aThe effectiveness of customer retention strategies adopted by Kenya Commercial Bank: _ba case of Nairobi central business district |
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| 260 |
_aNairobi _bDaystar University _c2015 |
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| 300 | _axi,, 82 p. | ||
| 504 | _aIncludes bibliographical references | ||
| 650 |
_aBanks and banking--Customer services _91376 |
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| 942 |
_2lcc _cTHES _hHG1616 _i.K34 _kTHES _m2015 |
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