| 000 | 04497nam a2200529 a 4500 | ||
|---|---|---|---|
| 001 | ebr10522200 | ||
| 003 | CaPaEBR | ||
| 005 | 20180830115222.0 | ||
| 006 | m eo d | ||
| 007 | cr cn |||m|||a | ||
| 008 | 111223s2012 nyu foab 001 0 eng d | ||
| 020 | _a9781606490754 (electronic bk.) | ||
| 020 | _z9781606490747 (pbk.) | ||
| 024 | 7 |
_a10.4128/9781606490754 _2doi |
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| 028 | 5 | 3 |
_a2 _bBEP |
| 040 |
_aCaBNVSL _cCaBNVSL _dCaBNVSL |
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| 035 | _a(OCoLC)772396573 | ||
| 050 | 4 |
_aHF5549.5.R3 _bG673 2012 |
|
| 082 | 0 | 4 |
_a658.3125 _223 |
| 100 | 1 |
_aGordon, Michael E. _q(Michael Ernest) |
|
| 245 | 1 | 0 |
_aConversations about job performance _h[electronic resource] : _ba communication perspective on the appraisal process / _cMichael E. Gordon and Vernon D. Miller. |
| 250 | _a1st ed. | ||
| 260 |
_a[New York, N.Y.] (222 East 46th Street, New York, NY 10017) : _bBusiness Expert Press, _cc2012. |
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| 300 |
_a1 electronic text (xii, 265 p.) : _bdigital file. |
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| 490 | 1 |
_aHuman resource management and organizational behavior collection, _x1946-5645 |
|
| 504 | _aIncludes bibliographical references (p. 213-253) and index. | ||
| 505 | 0 | _aPreface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index. | |
| 506 | 1 | _aAccess restricted to authorized users and institutions. | |
| 520 | 3 | _aResearchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation. | |
| 530 | _aAlso available in print. | ||
| 538 | _aMode of access: World Wide Web. | ||
| 538 | _aSystem requirements: Adobe Acrobat reader. | ||
| 588 | _aTitle from PDF t.p. (viewed on December 23, 2011). | ||
| 650 | 0 |
_aEmployees _xRating of. |
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| 650 | 0 | _aCommunication in personnel management. | |
| 653 | _aAppraisal interview | ||
| 653 | _ahuman resource management | ||
| 653 | _aperformance appraisal | ||
| 653 | _aperformance management | ||
| 653 | _aagenda setting | ||
| 653 | _aframing | ||
| 653 | _asemantic net | ||
| 653 | _anarrative | ||
| 700 | 1 | _aMiller, Vernon D. | |
| 776 | 0 | 8 |
_iPrint version: _z9781606490747 |
| 830 | 0 |
_aHuman resource management and organizational behavior collection. _x1946-5645 |
|
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10522200 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c196708 _d196708 |
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