000 nam a22 7a 4500
999 _c203400
_d203399
003 KE-NaDUL
005 20220715172746.0
008 211123b xxu||||| |||| 00| 0 eng d
040 _aDUL
_cDUL
_dEOtanga
050 _aHD69.M33 2020
100 _aMbau, Miriam Wanjiku
_99703
245 _aThe role of internal branding in improving customer service delivery :
_ba case study of Kenya Power /
_cMiriam Wanjiku Mbau
260 _aNairobi :
_bDaystar University,
_c2020.
300 _axii, 119 p
_bill
500 _aA thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication
650 _aBranding (Marketing)
_93561
650 _aConsumer preferences
_99704
650 _aCustomer relations
_99705
942 _2lcc
_cTHES
_hHD69
_i.M33
_kTHES
_m2020