000 | nam a22 7a 4500 | ||
---|---|---|---|
999 |
_c203400 _d203399 |
||
003 | KE-NaDUL | ||
005 | 20220715172746.0 | ||
008 | 211123b xxu||||| |||| 00| 0 eng d | ||
040 |
_aDUL _cDUL _dEOtanga |
||
050 | _aHD69.M33 2020 | ||
100 |
_aMbau, Miriam Wanjiku _99703 |
||
245 |
_aThe role of internal branding in improving customer service delivery : _ba case study of Kenya Power / _cMiriam Wanjiku Mbau |
||
260 |
_aNairobi : _bDaystar University, _c2020. |
||
300 |
_axii, 119 p _bill |
||
500 | _aA thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication | ||
650 |
_aBranding (Marketing) _93561 |
||
650 |
_aConsumer preferences _99704 |
||
650 |
_aCustomer relations _99705 |
||
942 |
_2lcc _cTHES _hHD69 _i.M33 _kTHES _m2020 |