000			01964cam a22003854a 4500
001			0000042600
005			20171002021538.0
008			031103s2004 maua b 001 0 eng
010			_a2003024059
020			_a1591391342 (alk. paper)
035			_a13391901
040			_aDLC _cDLC _dDaystar _dJwambua
042			_ac=Program for Cooperative Cataloging
050	0	0	_aHD30.28 _b.K35443 2004 _aHD30.28 _b.K354 _aHD30.28 _b.K354
082	0	0	_a658.4/012 _222
100	1		_aKaplan, Robert S.
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton.
260			_aBoston : _bHarvard Business School Press, _cc2004.
300			_axviii, 454 p. : _bill. ; _c24 cm.
504			_aIncludes index.
505	0		_aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
650		0	_aHuman capital.
650		0	_aIntangible property _xManagement.
650		0	_aManagement.
650		0	_aStrategic planning.
700	1		_aNorton, David P., _d1941-.
787	1	8	_mGC.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0410/2003024059.html
908			_a080911
942			_cG
999			_c27948 _d27948