| 000 | 00818nam a22002532 4500 | ||
|---|---|---|---|
| 001 | 0000049273 | ||
| 003 | Daystar | ||
| 005 | 20181025020006.0 | ||
| 008 | 120911s xx 000 0 eng d | ||
| 020 | _a9780132974349 : | ||
| 040 |
_aDaystar _dEOtanga |
||
| 050 | 1 |
_aHF5415.5 _b.H2897 |
|
| 100 | 1 | _aHarris, Elaine K. | |
| 245 | 1 | 0 |
_aCustomer service : _ba practical approach / _cElaine K. Harris. |
| 250 | _a6th ed. | ||
| 260 |
_aBoston : _bPearson, _c2013. |
||
| 300 |
_axv, 175 p : _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aCustomer service. | |
| 908 | _a120911 | ||
| 942 |
_cG _01 |
||
| 999 |
_c33308 _d33308 |
||