000 01058nam a2200229 4500
001 0000057760
005 20171002023941.0
008 140407s xx 000 0 eng d
040 _dDmoga
050 0 _aHF5415.16
_b.N63
100 _aNg'ang'a, Sylvia M.
245 _aThe effect of relationship marketing strategies on performance in the hotel industry in Kenya :
_ba case of five star hotels in Nairobi /
_cSylvia M. Ng'ang'a.
260 _aNairobi, Kenya :
_bDaystar University,
_c2013.
300 _a xiii, 96 p ;
_c cm.
500 _aA thesis presented to the School of Business and Economics, Department of Commerce of Daystar University Nairobi, Kenya in partial fulfillment for the degree of Master of Business Administration in Marketing.
650 _aMarketing management.
650 _aStrategic planning.
908 _a140407
942 _cTHES
989 _a1488783258
999 _c41049
_d41049