| 000 | 10692cam a22010092 4500 | ||
|---|---|---|---|
| 001 | 0000000673 | ||
| 005 | 20220403020007.0 | ||
| 008 | 100722s xx 000 0 eng d | ||
| 020 | _a9780136118749 : | ||
| 035 | _a(Daystar)0000044878 | ||
| 040 |
_aDaystar _dDnjuki |
||
| 100 | 1 | _aLovelock, Christopher. | |
| 245 | 1 | 0 |
_aService marketing : _bpeople, technology, strategy / _cChristopher Lovelock. |
| 250 | _a7th ed. | ||
| 260 |
_aBoston : _bPearson, _cc2011. |
||
| 300 |
_a648p : _bill (some col.) |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer service _xMarketing. |
|
| 650 | 0 |
_aMarketing _xManagement. |
|
| 650 | 0 |
_aProfesions _xMarketing. |
|
| 650 | 0 |
_aService industries _xMarketing. |
|
| 700 | 1 | _aWirtz, Jochen. | |
| 908 | _a110118 | ||
| 942 |
_cTBL _030 |
||
| 999 |
_c42389 _d42389 |
||