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| 001 | 0000051961 | ||
| 005 | 20171002052705.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 100301s2010 xxu| s |||| 0|eng d | ||
| 020 |
_a9781441916402 _9978-1-4419-1640-2 |
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| 024 | 7 |
_a10.1007/978-1-4419-1640-2 _2doi |
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| 035 | _a0000002047 | ||
| 035 | _a(DE-He213)978-1-4419-1640-2 | ||
| 050 | 4 |
_aHD28-70 _aHF4999.2-6182 |
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| 072 | 7 |
_aBUS042000 _2bisacsh |
|
| 082 | 0 | 4 |
_a650 _223 |
| 100 | 1 | _aGrigoroudis, Evangelos. | |
| 245 | 1 | 0 |
_aCustomer Satisfaction Evaluation _h[electronic resource] : _bMethods for Measuring and Implementing Service Quality / _cby Evangelos Grigoroudis, Yannis Siskos. |
| 260 |
_aBoston, MA : _bSpringer US, _c2010. |
||
| 300 | _bdigital. | ||
| 490 | 0 |
_aInternational Series in Operations Research & Management Science, _x0884-8289 ; _v139 |
|
| 650 | 0 | _aEconomics. | |
| 650 | 0 | _aOperations research. | |
| 650 | 1 | 4 | _aEconomics/Management Science. |
| 650 | 2 | 4 | _aBusiness/Management Science, general. |
| 650 | 2 | 4 | _aOperations Research/Decision Theory. |
| 650 | 2 | 4 | _aOperations Research, Mathematical Programming. |
| 700 | 1 | _aSiskos, Yannis. | |
| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer eBooks | |
| 776 | 0 | 8 |
_iPrinted edition: _z9781441916396 |
| 830 | 0 |
_aInternational Series in Operations Research & Management Science, _x0884-8289 ; _v139 |
|
| 856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-1-4419-1640-2 |
| 908 | _a121203 | ||
| 912 | _aZDB-2-SBE | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c45281 _d45281 |
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