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| 001 | 0000052172 | ||
| 005 | 20171002052709.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 110401s2011 xxu| s |||| 0|eng d | ||
| 020 |
_a9781441983213 _9978-1-4419-8321-3 |
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| 024 | 7 |
_a10.1007/978-1-4419-8321-3 _2doi |
|
| 035 | _a0000002258 | ||
| 035 | _a(DE-He213)978-1-4419-8321-3 | ||
| 050 | 4 | _aQA76.9.M3 | |
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_aCOM032000 _2bisacsh |
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| 082 | 0 | 4 |
_a005.74 _223 |
| 100 | 1 | _aMacintyre, Mairi. | |
| 245 | 1 | 0 |
_aService Design and Delivery _h[electronic resource] / _cedited by Mairi Macintyre, Glenn Parry, Jannis Angelis. |
| 260 |
_aBoston, MA : _bSpringer US, _c2011. |
||
| 300 | _bdigital. | ||
| 490 | 0 |
_aService Science: Research and Innovations in the Service Economy, _x1865-4924 |
|
| 650 | 0 | _aComputer science. | |
| 650 | 0 | _aInformation Systems. | |
| 650 | 0 | _aIndustrial management. | |
| 650 | 0 | _aManagement information systems. | |
| 650 | 1 | 4 | _aComputer Science. |
| 650 | 2 | 4 | _aManagement of Computing and Information Systems. |
| 650 | 2 | 4 | _aManagement/Business for Professionals. |
| 650 | 2 | 4 | _aOperations Research/Decision Theory. |
| 650 | 2 | 4 | _aBusiness Information Systems. |
| 700 | 1 | _aParry, Glenn. | |
| 700 | 1 | _aAngelis, Jannis. | |
| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer eBooks | |
| 776 | 0 | 8 |
_iPrinted edition: _z9781441983206 |
| 830 | 0 |
_aService Science: Research and Innovations in the Service Economy, _x1865-4924 |
|
| 856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-1-4419-8321-3 |
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| 912 | _aZDB-2-SBE | ||
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