000 01776nam a22004935i 4500
001 0000052316
005 20171002052711.0
007 cr nn 008mamaa
008 120501s2012 xxu| s |||| 0|eng d
020 _a9781461419723
_9978-1-4614-1972-3
024 7 _a10.1007/978-1-4614-1972-3
_2doi
035 _a0000002402
035 _a(DE-He213)978-1-4614-1972-3
050 4 _aHD28-70
_aHF4999.2-6182
072 7 _aKJ
_2bicssc
072 7 _aBUS042000
_2bisacsh
082 0 4 _a650
_223
100 1 _aMacaulay, Linda A.
245 1 0 _aCase Studies in Service Innovation
_h[electronic resource] /
_cedited by Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping Zhao, Babis Theodoulidis.
260 _aNew York, NY :
_bSpringer New York,
_c2012.
300 _bdigital.
490 0 _aService Science: Research and Innovations in the Service Economy,
_x1865-4924
650 0 _aEconomics.
650 0 _aInformation Systems.
650 0 _aManagement information systems.
650 1 4 _aEconomics/Management Science.
650 2 4 _aBusiness/Management Science, general.
650 2 4 _aManagement of Computing and Information Systems.
650 2 4 _aInnovation/Technology Management.
650 2 4 _aBusiness Information Systems.
700 1 _aMiles, Ian.
700 1 _aWilby, Jennifer.
700 1 _aTan, Yin Leng.
700 1 _aZhao, Liping.
700 1 _aTheodoulidis, Babis.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781461419716
830 0 _aService Science: Research and Innovations in the Service Economy,
_x1865-4924
856 4 0 _uhttp://dx.doi.org/10.1007/978-1-4614-1972-3
908 _a121203
912 _aZDB-2-SBE
942 0 0 _cEB
999 _c45512
_d45512