| 000 | 01143nam a2200301Ia 4500 | ||
|---|---|---|---|
| 001 | 0000079234 | ||
| 005 | 20171002053950.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 000815s2005 enk s 000 0 eng d | ||
| 020 | _z1845441303 | ||
| 035 | _a(CaPaEBR)ebr10085635 | ||
| 035 | _a(OCoLC)133161036 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5415.5 _b.Q85 2005eb |
| 245 | 0 | 0 |
_aQUIS 9 _h[electronic resource] / _cGuest editor: Anders Gustafsson. |
| 260 |
_aBradford, England : _bEmerald Group Publishing, _cc2005. |
||
| 300 | _a85 p. | ||
| 490 | 0 |
_aInternational journal of service industry management ; _vv.16, no. 2 |
|
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2006. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 650 | 0 | _aService industries. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aGustafsson, Anders. | |
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10085635 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c68392 _d68392 |
||