| 000 | 01733nam a2200433Ia 4500 | ||
|---|---|---|---|
| 001 | 0000082138 | ||
| 005 | 20171002054126.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050516s2004 txua sb 001 0 eng d | ||
| 010 | _z 2005274478 | ||
| 020 | _z073849173X | ||
| 035 | _a(CaPaEBR)ebr10112449 | ||
| 035 | _a(OCoLC)80244117 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHD30.37 _b.S47 2004eb |
| 245 | 0 | 0 |
_aService level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager _h[electronic resource] / _c[Edson Manoel ... et al.]. |
| 250 | _a1st ed. | ||
| 260 |
_aAustin, TX : _bIBM, International Technical Support Organization, _cc2004. |
||
| 300 |
_axvi, 546 p. : _bill. |
||
| 490 | 1 | _aIBM redbooks | |
| 500 | _a"December 2004." | ||
| 500 | _a"SG24-6464-00." | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 630 | 0 | 0 | _aTivoli Business Systems Manager. |
| 630 | 0 | 0 | _aIBM Tivoli service level advisor. |
| 650 | 0 |
_aBusiness _xData processing _xManagement. |
|
| 650 | 0 |
_aElectronic commerce _xManagement. |
|
| 650 | 0 |
_aInformation technology _xManagement. |
|
| 650 | 0 | _aService-level agreements. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aManoel, Edson. | |
| 710 | 2 |
_aInternational Business Machines Corporation. _bInternational Technical Support Organization. |
|
| 710 | 2 | _aebrary, Inc. | |
| 830 | 0 | _aIBM redbooks. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10112449 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c71296 _d71296 |
||