| 000 | 01213nam a22003374a 4500 | ||
|---|---|---|---|
| 001 | 0000083257 | ||
| 005 | 20171002054208.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050413s2005 nyu s 001 0 eng | ||
| 010 | _z 2005010446 | ||
| 020 | _z0814472907 | ||
| 035 | _a(CaPaEBR)ebr10120166 | ||
| 035 | _a(OCoLC)228136605 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5415.5 _b.E89 2005eb |
| 082 | 0 | 4 |
_a658.8/12 _222 |
| 100 | 1 |
_aEvenson, Renee, _d1951- |
|
| 245 | 1 | 0 |
_aCustomer service training 101 _h[electronic resource] : _bquick and easy techniques that get great results / _cRenee Evenson. |
| 260 |
_aNew York : _bAMACOM, _cc2005. |
||
| 300 | _aix, 207 p. | ||
| 500 | _aIncludes index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2013. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 |
_aEmployees _xTraining of. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10120166 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c72415 _d72415 |
||