| 000 | 01523nam a22003374a 4500 | ||
|---|---|---|---|
| 001 | 0000083299 | ||
| 005 | 20171002054209.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050502s2006 nyua s 001 0 eng | ||
| 010 | _z 2005011786 | ||
| 020 | _z0814472842 (pbk.) | ||
| 035 | _a(CaPaEBR)ebr10120210 | ||
| 035 | _a(OCoLC)61658700 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5438.3 _b.W34 2006eb |
| 082 | 0 | 4 |
_a658.8/72 _222 |
| 100 | 1 |
_aWalkup, Renee P., _d1957- |
|
| 245 | 1 | 0 |
_aSelling to anyone over the phone _h[electronic resource] / _cRenee P. Walkup, with Sandra McKee ; foreword by Karen Robinson. |
| 260 |
_aNew York : _bAMACOM, _cc2006. |
||
| 300 |
_axi, 194 p. : _bill. |
||
| 500 | _aIncludes index. | ||
| 505 | 0 | _aPolishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. | |
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2013. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aTelephone selling. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 |
_aMcKee, Sandra L., _d1952- |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/daystar/Doc?id=10120210 _zAn electronic book accessible through the World Wide Web; click to view |
| 908 | _a170314 | ||
| 942 | 0 | 0 | _cEB |
| 999 |
_c72457 _d72457 |
||