000			01237nam a2200313Ia 4500
001			0000091051
005			20171002054644.0
006			m u
007			cr cn|||||||||
008			000815s2007 enk s 000 0 eng d
020			_z9781846633829
035			_a(CaPaEBR)ebr10172225
035			_a(OCoLC)182530864
040			_aCaPaEBR _cCaPaEBR
050	1	4	_aHD62.15 _b.B46 2007eb
245	0	0	_aBenchmarking the management of operations and information systems _h[electronic resource] / _cguest editor Siau Ching Lenny Koh and S.M. Saad.
260			_aBradford, England : _bEmerald Group Publishing, _cc2007.
300			_a155 p.
490	0		_aBenchmarking, an international journal ; _v14, no. 1
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
650		0	_aBenchmarking (Management)
650		0	_aTotal quality management.
655		7	_aElectronic books. _2local
700	1		_aKoh, Siau Ching Lenny.
700	1		_aSaad, S. M.
710	2		_aebrary, Inc.
856	4	0	_uhttp://site.ebrary.com/lib/daystar/Doc?id=10172225 _zAn electronic book accessible through the World Wide Web; click to view
908			_a170314
942	0	0	_cEB
999			_c80207 _d80207