000 01539nam a2200361Ia 4500
001 0000103558
005 20171002055403.0
006 m u
007 cr cn|||||||||
008 040114s2003 enka sb 001 0 eng d
020 _z1860943675
020 _z9781860943676
035 _a(CaPaEBR)ebr10255866
035 _a(OCoLC)261114663
040 _aCaPaEBR
_cCaPaEBR
050 1 4 _aHD9980.5
_b.S47 2003eb
245 0 0 _aService innovation
_h[electronic resource] :
_borganizational responses to technological opportunities & market imperatives /
_ceditors, Joe Tidd, Frank M. Hull.
246 3 0 _aOrganizational responses to technological opportunities & market imperatives
260 _aLondon :
_bImperial College Press,
_cc2003.
300 _axiv, 437 p. :
_bill.
490 1 _aSeries on technology management ;
_vv. 9
504 _aIncludes bibliographical references (p. 391-427) and index.
533 _aElectronic reproduction.
_bPalo Alto, Calif. :
_cebrary,
_d2011.
_nAvailable via World Wide Web.
_nAccess may be limited to ebrary affiliated libraries.
650 0 _aCustomer services
_xTechnological innovations.
650 0 _aService industries
_xTechnological innovations.
655 7 _aElectronic books.
_2local
700 1 _aHull, Frank M.
700 1 _aTidd, Joseph,
_d1960-
710 2 _aebrary, Inc.
830 0 _aSeries on technology management ;
_vv. 9.
856 4 0 _uhttp://site.ebrary.com/lib/daystar/Doc?id=10255866
_zAn electronic book accessible through the World Wide Web; click to view
908 _a170314
942 0 0 _cEB
999 _c92710
_d92710