Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti.
Material type: TextSeries: Chandos information professional seriesPublisher: Oxford : Chandos Publishing, 2011Description: 1 online resource (230 pages) : illustrationsContent type:- text
- computer
- online resource
- 9781780632797 (e-book)
- Z678.85 .B35 2011eb
Includes bibliographical references and index.
part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.
Description based on online resource; title from PDF title page (ebrary, viewed December 19, 2013).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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