Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti.

By: Contributor(s): Material type: TextTextSeries: Chandos information professional seriesPublisher: Oxford : Chandos Publishing, 2011Description: 1 online resource (230 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781780632797 (e-book)
Subject(s): Genre/Form: LOC classification:
  • Z678.85 .B35 2011eb
Online resources:
Contents:
part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.
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Includes bibliographical references and index.

part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.

Description based on online resource; title from PDF title page (ebrary, viewed December 19, 2013).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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