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	1.	Everyone is a customer [electronic resource] : a proven method for measuring the value of every relationship in the era of collaborative business / Jeffrey Shuman and Janice Twombly, with David Rottenberg. by Shuman, Jeffrey C, 1945- Twombly, Janice Rottenberg, David, 1946- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: [Chicago, IL] : Dearborn Trade Publishing, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	2.	Beyond world class [electronic resource] : building character, relationships and profits / Alan M. Ross, with Cecil Murphey. by Ross, Alan M Murphey, Cecil ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade Pub., c2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	3.	Permission-based E-mail marketing that works! [electronic resource] / Kim MacPherson. by MacPherson, Kim ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	4.	From selling to serving [electronic resource] : the essence of client creation / Lou Cassara. by Cassara, Lou ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade Publishing, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	5.	When customers talk [electronic resource] : --turn what they tell you into sales / T. Scott Gross and BIGresearch. by Gross, T. Scott ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade Pub., c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	6.	The prime solution [electronic resource] : close the value gap, increase margins, and win the complex sale / Jeff Thull. by Thull, Jeff, 1949- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Dearborn Trade Pub., c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	7.	Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by Holtz, Shel Demopoulos, Ted ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Kaplan Pub., 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	8.	Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by McConnell, Ben Huba, Jackie ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, IL : Kaplan Pub., c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)

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