Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.

Contributor(s): Material type: TextTextSeries: International journal of service industry management ; v.14, no. 2Publication details: Bradford, England : Emerald Group Publishing, c2003.Description: 95 pSubject(s): Genre/Form: LOC classification:
  • HD9980.5 .S47 2003eb
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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