Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager [electronic resource] / [Edson Manoel ... et al.].

Contributor(s): Material type: TextTextSeries: IBM redbooksPublication details: Austin, TX : IBM, International Technical Support Organization, c2004.Edition: 1st edDescription: xvi, 546 p. : illSubject(s): Genre/Form: LOC classification:
  • HD30.37 .S47 2004eb
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"December 2004."

"SG24-6464-00."

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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