Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson.

By: Contributor(s): Material type: TextTextPublication details: New York : AMACOM, c2005.Description: ix, 207 pSubject(s): Genre/Form: DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .E89 2005eb
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Includes index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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