IM and SMS reference services for libraries
Bielskas, Amanda, 1974-
IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer. - Chicago : ALA TechSource, an imprint of the American Library Association, c2012. - xii, 107 p. : ill. - The tech set ; 19 . - Tech set ; #19. .
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic reference services (Libraries)
Mobile communication systems--Library applications.
Instant messaging.
Text messages (Cell phone systems)
Electronic books.
TK5103.2 / .B54 2012eb
IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer. - Chicago : ALA TechSource, an imprint of the American Library Association, c2012. - xii, 107 p. : ill. - The tech set ; 19 . - Tech set ; #19. .
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic reference services (Libraries)
Mobile communication systems--Library applications.
Instant messaging.
Text messages (Cell phone systems)
Electronic books.
TK5103.2 / .B54 2012eb