IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer.

By: Contributor(s): Material type: TextTextSeries: Tech set ; #19.Publication details: Chicago : ALA TechSource, an imprint of the American Library Association, c2012.Description: xii, 107 p. : illSubject(s): Genre/Form: LOC classification:
  • TK5103.2 .B54 2012eb
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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