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An assessment of Kenya power customer care interactions with customers on twitter in 2023

Matayen, Rachael N.

An assessment of Kenya power customer care interactions with customers on twitter in 2023 by Rachael N. Matayen - Nairobi Daystar University 20232023 - xii, 118 p ill

A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Arts in Corporate Communication

Subjects--Topical Terms:
customer care
customer interactions

LC Class. No.: HF5415.5.K4M38 2023

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