An assessment of Kenya power customer care interactions with customers on twitter in 2023 (Record no. 236229)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00838nam a22001937a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241106113442.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241106b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DUL |
| Transcribing agency | DUL |
| Modifying agency | GKanini |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5.K4M38 2023 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Matayen, Rachael N. |
| Relator term | author |
| 245 ## - TITLE STATEMENT | |
| Title | An assessment of Kenya power customer care interactions with customers on twitter in 2023 |
| Statement of responsibility, etc. | by Rachael N. Matayen |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Nairobi |
| Name of publisher, distributor, etc. | Daystar University |
| Date of publication, distribution, etc. | 20232023 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 118 p |
| Other physical details | ill |
| 500 ## - GENERAL NOTE | |
| General note | <br/>A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Arts in Corporate Communication<br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | customer care |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | customer interactions |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Theses |
| Classification part | HF5415.5 |
| Item part | .K4M38 |
| Call number prefix | THES |
| Call number suffix | 2023 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Africana/Special Collection | Athi-River Campus | Athi-River Campus | Africana & Special Collection | 11/06/2024 | Daystar University | 2500.00 | HF5415.5.K4M38 2023 | BK0112173 | 11/06/2024 | 11/06/2024 | Theses | |||||
| Library of Congress Classification | Africana/Special Collection | Nairobi Campus | Nairobi Campus | Africana & Special Collection | 11/06/2024 | Daystar University | 2500.00 | HF5415.5.K4M38 2023 | BK0112172 | 11/06/2024 | 11/06/2024 | Theses |