Management challenges in quality service delivery in the Kenyan-banking sector :
Kasaine, Adam M.
Management challenges in quality service delivery in the Kenyan-banking sector : a case of Consolidated Bank limited / by Adam M. Kasaine. - Nairobi : Daystar University, 2016. - xi, 98 p : ill ; cm.
A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Includes bibliographical references.
Bank management.
HG1616 / .K4K37
Management challenges in quality service delivery in the Kenyan-banking sector : a case of Consolidated Bank limited / by Adam M. Kasaine. - Nairobi : Daystar University, 2016. - xi, 98 p : ill ; cm.
A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Includes bibliographical references.
Bank management.
HG1616 / .K4K37