Management challenges in quality service delivery in the Kenyan-banking sector : (Record no. 37308)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01020nam a2200217 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000060006 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20171002023412.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160919s xx 000 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Daystar |
| Modifying agency | Gkiarie |
| 050 0# - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HG1616 |
| Item number | .K4K37 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kasaine, Adam M. |
| 245 ## - TITLE STATEMENT | |
| Title | Management challenges in quality service delivery in the Kenyan-banking sector : |
| Remainder of title | a case of Consolidated Bank limited / |
| Statement of responsibility, etc. | by Adam M. Kasaine. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Nairobi : |
| Name of publisher, distributor, etc. | Daystar University, |
| Date of publication, distribution, etc. | 2016. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 98 p : |
| Other physical details | ill ; |
| Dimensions | cm. |
| 500 ## - GENERAL NOTE | |
| General note | A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Bank management. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 160919 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Theses |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nairobi Campus | Nairobi Campus | Africana & Special Collection | 09/28/2017 | THES HG1616.K4K37 2016 | BK0101431 | 09/28/2017 | 09/28/2017 | Theses |