Services marketing :
Lovelock, Christopher.
Services marketing : People, technology, strategy / by Christopher Lovelock. - 6th ed. - New Jersey : Pearson, c2007. - 648 p.
Includes index.
0131268465
Professions--Marketing.
HF5412.122 / .L68
Services marketing : People, technology, strategy / by Christopher Lovelock. - 6th ed. - New Jersey : Pearson, c2007. - 648 p.
Includes index.
0131268465
Professions--Marketing.
HF5412.122 / .L68