Emotional labor and crisis response (Record no. 129091)

MARC details
000 -LEADER
fixed length control field 02020nam a2200385 a 4500
001 - CONTROL NUMBER
control field 0000139942
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171002061627.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m u
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s2012 nyua sb 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
Canceled/invalid LC control number 2011005568
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780765625182 (hardcover : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780765625205 (e-book)
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10498103
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)753700911
040 ## - CATALOGING SOURCE
Original cataloging agency CaPaEBR
Transcribing agency CaPaEBR
043 ## - GEOGRAPHIC AREA CODE
Geographic area code n-us---
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD5713.6.U54
Item number M37 2012eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 363.34068/1
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Mastracci, Sharon H.,
Dates associated with a name 1968-
245 10 - TITLE STATEMENT
Title Emotional labor and crisis response
Medium [electronic resource] :
Remainder of title working on the razor's edge /
Statement of responsibility, etc. Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Armonk, N.Y. :
Name of publisher, distributor, etc. M.E. Sharpe,
Date of publication, distribution, etc. 2012.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 173 p. :
Other physical details ill.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Emotional labor as public good and the state as harbor of refuge -- A blind spot in public administration theory--but not in practice -- Human capital issues -- Communicating competence and cultivating trust -- Who gets the blame? Who gets the credit? Government responsiveness and accountability -- Of the people : legitimacy, representativeness, and the difference that gender makes -- Professional standards and discretion in crisis response -- Reflections on the why, how, and what of emotional labor.
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Place of reproduction Palo Alto, Calif. :
Agency responsible for reproduction ebrary,
Date of reproduction 2011.
Note about reproduction Available via World Wide Web.
-- Access may be limited to ebrary affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Public service employment
Geographic subdivision United States
General subdivision Psychological aspects.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Crisis management
Geographic subdivision United States.
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
Source of term local
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Guy, Mary E.
Fuller form of name (Mary Ellen)
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Newman, Meredith A.,
Dates associated with a name 1949-
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ebrary, Inc.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/daystar/Doc?id=10498103">http://site.ebrary.com/lib/daystar/Doc?id=10498103</a>
Public note An electronic book accessible through the World Wide Web; click to view
908 ## - PUT COMMAND PARAMETER (RLIN)
Put command parameter 170314
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Electronic Book

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