The influence of customer relationship management on firm performance: (Record no. 188556)
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000 -LEADER | |
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fixed length control field | nam a22 7a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | KE-NaDUL |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20171101160808.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 171031b xxu||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DUL |
Transcribing agency | DUL |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Kiarie, Winnie W. |
245 ## - TITLE STATEMENT | |
Title | The influence of customer relationship management on firm performance: |
Remainder of title | a case of law firms in Nairobi County, Kenya / |
Statement of responsibility, etc. | Winnie W. Kiarie |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Nairobi : |
Name of publisher, distributor, etc. | Daystar University, |
Date of publication, distribution, etc. | 2017 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xi, 89 p. |
500 ## - GENERAL NOTE | |
General note | A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer relations |
General subdivision | Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Theses |
Classification part | HF5415.5 |
Item part | .K4K53 |
Call number prefix | THES |
Call number suffix | 2017 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Library of Congress Classification | Not For Loan | Africana/Special Collection | Nairobi Campus | Nairobi Campus | Africana & Special Collection | 11/01/2017 | Daystar University | 2500.00 | THES HF5415.5.K4K53 2017 | BK0104613 | 11/01/2017 | 11/01/2017 | Theses |