Listening under pressure : (Record no. 28180)

MARC details
000 -LEADER
fixed length control field 01454cmm a22003017 4500
001 - CONTROL NUMBER
control field 0000042914
003 - CONTROL NUMBER IDENTIFIER
control field Daystar
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171002021611.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field DVD
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090122s xx b eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability 4153819363
040 ## - CATALOGING SOURCE
Original cataloging agency Daystar
Modifying agency Mnakali
050 1# - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF323
Item number .L57
245 00 - TITLE STATEMENT
Title Listening under pressure :
Remainder of title customer service challenge /
Statement of responsibility, etc. Kantola productions
Medium [videorecording]
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Nairobi, Kenya :
Name of publisher, distributor, etc. Kantola Production.
300 ## - PHYSICAL DESCRIPTION
Extent 1 Videodisk (14 mins) :
Other physical details sd.col ;
Dimensions 4 3/4 in.
306 ## - PLAYING TIME
Playing time 14 mins
520 ## - SUMMARY, ETC.
Summary, etc. "In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
538 ## - SYSTEM DETAILS NOTE
System details note DVD.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Listening
General subdivision Attention.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element
908 ## - PUT COMMAND PARAMETER (RLIN)
Put command parameter 090122
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Audio-Visual Material
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        Athi-River Campus Athi-River Campus Multimedia 09/28/2017 0.00   BF323.L57 AV000349 09/28/2017 c.1 09/28/2017 Audio-Visual Material
        Mombasa Campus Mombasa Campus Multimedia 09/28/2017 0.00   BF323.L57 AV001062 09/28/2017 c.4 09/28/2017 Audio-Visual Material
        Nairobi Campus Nairobi Campus Multimedia 09/28/2017 0.00   BF323.L57 AV000350 09/28/2017 c.2 09/28/2017 Audio-Visual Material