Customer service : (Record no. 36766)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01368cam a2200313 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000059482 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210302020019.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110722s2013 maua 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2011030926 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781292040356 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocn743040566 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | EOtanga |
| -- | YDXCP |
| -- | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 050 1# - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .H28 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Harris, Elaine K. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer service : |
| Remainder of title | a practical approach / |
| Statement of responsibility, etc. | Elaine K. Harris. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | Pearson, |
| Date of publication, distribution, etc. | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 175 p : |
| Other physical details | ill ; |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 160406 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Collection item |
| Koha issues (borrowed), all copies | 4 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Athi-River Campus | Athi-River Campus | Open Shelves (Oversize Books Section) | 09/28/2017 | 0.00 | OS HF5415.5.H28 2014 | BK0100559 | 09/28/2017 | 09/28/2017 | General Collection item | ||||||
| Athi-River Campus | Athi-River Campus | Open Shelves (Oversize Books Section) | 09/28/2017 | 0.00 | OS HF5415.5.H28 2014 | BK0100560 | 09/28/2017 | 09/28/2017 | General Collection item | ||||||
| Nairobi Campus | Nairobi Campus | Open Shelves (Oversize Books Section) | 09/28/2017 | 0.00 | 3 | OS HF5415.5.H28 2014 | BK0100562 | 03/06/2021 | 09/28/2017 | General Collection item | 03/01/2021 | ||||
| Nairobi Campus | Nairobi Campus | Open Shelves (Oversize Books Section) | 09/28/2017 | 0.00 | 1 | OS HF5415.5.H28 2014 | BK0100561 | 03/25/2019 | 09/28/2017 | General Collection item | 03/11/2019 |